Una Home was built on a simple idea: that a genuinely well-kept home comes down to trust, consistency, and people who take real care — not a rotating cast of strangers and a race to the bottom on price.
South West London is full of cleaning companies competing on speed and price. We built Una Home for households that want something different: a service that feels considered from the first phone call, staffed by people who are properly vetted, insured, and trained — and who stay with your household long enough to actually understand it.
That means fewer, better-trained staff rather than a large rotating pool. It means a real consultation before anyone sets foot in your home, not a generic checklist. And it means a standard that's agreed with you upfront, and maintained visit after visit.
Every member of staff is reference-checked, experienced, and covered by full insurance before they ever visit a client's home.
We work around your household and your privacy — not the other way round — and we never discuss client homes outside of our own team.
We deliberately keep client rosters small enough that the same staff can return to the same homes, visit after visit.
We'd rather take on fewer households and do the work properly than grow quickly and dilute the standard our name is built on.
These are the standards every member of our team meets before they're assigned to a household — not marketing language, but the baseline we operate to.
A short conversation is all it takes to start a tailored plan for your home.